Welcome to the detailed analysis for sqmgroup.com. This domain is officially recognized as SQM Group: #1 Ranked QA Tool on G2 for User CSAT. According to their official web presence, their primary focus is: "Analyze 100% of calls with our auto QA/CX analytics tool and predict customer satisfaction with up to 95% accuracy for every call.".
"SQM’s CX Quality™ automation accurately predicts CSAT scores that match up to a 95% customer survey CSAT scores. The CSAT scores are benchmarked against 500+ leading contact centers."
"SQM’s benchmark service uses 400 call-recordings and standardized CX metrics to deliver a report within a few business days that compares your contact center’s performance against 500+ leading contact centers, identifies CX improvement opportunities, and awards companies that achieve CSAT excellence."
"SQM’s QA & CX awards and badges are the most prestigious and sought-after honors for North American call centers and agents, recognizing measurable excellence in customer experience."
"SQM’s resources are designed for helping contact center’s, supervisors and agents improve CSAT, ESAT, FCR, and call resolution performance. Most of the CSAT improvement suggestions come from agents and supervisors who have won CX awards and badges."
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Yes, according to our latest analysis, we detected a valid SSL certificate ensuring a secure connection.
As of September 24, 2026, sqmgroup.com holds an estimated domain authority score of 54/100 based on our VisitRank tracking algorithms.
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